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关于入住酒店英语对话

时间:2019-01-28 07:14:30

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关于入住酒店英语对话

如果想要出国旅游,那就有必要学习一些常用旅游口语对话。下面学习啦小编为大家带来旅游英语关于入住酒店英语对话,欢迎大家学习!

关于入住酒店英语对话:希尔顿酒店订房程序

is making a phonecall to the front desk of Hilton Hotel to make a reservation for her traveling.

莉莉正在给希尔顿酒店的前台打电话订房间。

Desk:Hello, this is Hilton Hotel. How may I help you?

前台:你好,这里是希尔顿酒店,请问有什么可以帮您?

Lily: Hi. I would like to make a reservation on this Friday.

莉莉:你好,我想订一间周五的房。

Desk:OK. What kind of room do you want? We have single rooms, twin rooms, double rooms and suites available on Friday.

前台:好的。请问您需要什么样子的房间?周五有单人间、双人双床间、双人间和套间。

Lily:I want a single room with ocean view. Do you have one?

莉莉:我想订一间带海景的单人间,可以吗?

Desk:Let me check. Yes.

前台:我看一下。可以。

Lily:OK. I will take it.

莉莉:好的,那我订这间了。

Desk:When do you check in? How long are you planning to stay? Do you have any special requirements?

前台:请问您什么时候入住?打算住几天呢?有什么特殊要求吗?

Lily:l guess I am going to arrive at 9:00 in the morning and I would like to leave at 2:00 in the afternoon on Sunday. Please give me a room away from the elevator. I hate noises while I am sleeping.

莉莉:我想我应该周五早上9点入住,周日下午2点退房。请帮我订一间远离电梯的房间,我睡觉怕吵。

Desk:OK. No problem.

前台:好的。没问题。

关于入住酒店英语对话:投诉并换一间清静的房间

is talking to the front desk about his complaint in this hotel. He wishes to change to a quieter room.

迈克正在前台和酒店经理对话,他想投诉一下并换一间清静的房间。

Mike:Excuse me. Who is the person responsible for handling complaints here? I would like to make a few complaints.

迈克:你好。请问你们这里谁负责接受投诉?我想投诉一下。

Desk:I am the manager here. You can complain to me. How may I help you?

前台:我是这里的经理,您可以向我投诉。发生什么事情了呢?

Mike:Here is the thing. I was woke up by strange noises of the telephone several times last night. Even I unplugged it, it wouldn't stop beeping. I am also not satisfied with the housekeeping service in my room. So I want to change to a cleaner and quieter room.

迈克:是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来,它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。

Desk:I apologize for everything disturbing you. We will give another room to you right now. Please wait a moment.

前台:针对您说的情况,我向您表示歉意。我们马上给您换房间,请稍候片刻。

关于入住酒店英语对话:办理退房手续

is checking out at the front desk

莉莉正在前台办理退房手续。

Desk:Good aftemoon madam. What can I do for you?

前台:下午好,女士,有什么可以帮您的吗?

Lily:Hi. I want to check out. My room is 1005.

莉莉:你好,我是1005的房主,我想办理退房手续。

Desk:OK. Please hold on a minute. So you checked in on Monday and stayed 3 nights in single room 1005. Is that right?

前台:好的,请稍等。您是周一入住的1005房间,入住了3晚,对吗?

Lily:Yes. Can I have a look at my bill?

莉莉:对的。我能看一下我的账单吗?

Dosk: OK. Here you are. If there are no questions, could we have your signature in the blank below?

前台:好的,给您。如果没有问题的话,请您在空白处签名,可以吗?

Lily:OK. I would like to have my receipt report, please.

莉莉:好的,请把收据给我吧。

Desk:Here it is. We are pleased to serve you here and we look forward to seeing you again. Wish you have a good day.

前台:您收好。很高兴为您服务,我们欢迎您下次光临。祝您愉快。

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